Each month for the better part of this and the last decade, Comcast would contact the top 1,000 users of its 14.4 million user network, regardless of how much data they had transferred, and warn them that they were violating the acceptable use policy. When users asked what the limit was, they were simply told that there are NO LIMITS and that they needed to stay out of the top 1,000 user list—something impossible to know.
In 2008, Comcast was sued and paid the state of Florida $150,000 to deal with this exact issue and the ambiguity that surrounded it. The state attorney general said that “a ‘top 1,000′ criteria, as previously applied, did not clearly and conspicuously disclose to the consumer the specific amount of bandwidth deemed to be excessive under Comcast’s subscriber agreements.”
In response, Comcast adopted the explicit 250GB/month cap.
I decided to take my fight against them by posting videos on YOU TUBE and contacting several media outlets in getting the word out. I can tell you that it was the most vicious fight I’ve ever encountered. By my actions, I found out that there were others out there that had the same experience as I.
I and other former subscribers demanded that they show “proof” of “excessive use” and was repeatedly refused the request. What shocked me more, is how defensive this company really is. Comcast is scary. They hate net neutrality and don’t like media spotlight focusing against them. Brian Roberts is called “The Dark Lord Of The Internet”. He is psychopath like Rupert Murdoch determined to be the gatekeeper of the flow of information.
We need real broadband competition not these mediocre services provided by huge greedy monopolies.